Customers

Polly, a representative of InquireSource, contacted us on Monday asking for help with a website.

She got an account at one of the other large hosting providers and already had a few email accounts setup along with the domain name.  In addition, she tried using their website builder but spent several hours using it and became frustrated with attempting to make a website herself.

Therefore, she reached out to us to help make a professional website for her and to alleviate the stress.

Polly was very quick to provide us what she wanted on the website – which was sent to us by the next morning.

We worked right away on creating the website and had the site done within about six hours of her sending the information to us.

Today, Polly has looked at the website and is exceptionally satisfied with what she saw.  An e-mail from her said:

“I love it!  As you said, very clean and professional and more than I could have asked for.  What do you need from me now and how do I leave a review for your services?”

We appreciate the business from Polly and are happy to have exceeded her expectations.

The InquireSource website is at inquiresource.com.

Janis, a long time customer of BsnTech Networks, asked us to create a professional logo for her business that would enable her to use the logo on anything that she needed it for – whether it be her website, business cards, vehicle decals, clothing, t-shirts, and more.

We responded by providing a great logo design for her and gave her a few options to choose from.  Unfortunately our logo designer was fairly slow with the process and it took about a month for the logo to be fully completed to her satisfaction after a few rounds of changes.  Janis was a great sport and was very patient with us while the logo was perfected to her standards.

Today, the logo was finalized and added to her website.

We appreciate the continued business from Janis and hope we will have many more years of providing services to Janis!

Michael, the owner of Sunshine Jumpers in Daytona Beach, FL – contacted us a few weeks back asking us to create a website and a logo for him.

Upon receiving the initial pre-payment to get started, we began work on the logo and his website. After about two weeks, Michael approved of the logo design after a few modifications.

We are still working through the creation of his website and are awaiting the content information for the site.

We appreciate the business from Michael!

Bill, a recurring customer of BsnTech Networks, returned to us last week asking for another website to be created.  He is opening up a new Halloween Headquarters store in Charlotte, NC.

He requested a simple three-page website that contained a countdown until Halloween, a few pictures of costumes, and a few pictures of decorations.  More than anything, they use the website to easily provide phone number and address information for customers to get to the actual store.

Today, he has approved of the website design and it has launched!

We appreciate the continued support and business from Bill.

The Halloween Headquarters of Charlotte, NC website is at halloweenheadquartersofcharlottenc.com.

BsnTech Networks was contacted by John, the owner of JACE Construction, to build a website for his business.

Originally, he attempted to make a website through VistaPrint, but they were going to charge him a large amount each month to even have a very simple website with them.

So, he contacted us for help.  Upon receiving the info he wanted on the website, we had it up and running for him within just a couple of days.  About a week later, he sent a few updates that he wanted to have done on the site, which we did at no extra cost.

John’s website is now up and running!

The JACE Construction website is at jace-construction.com.

Shawn, a recurring customer of BsnTech Networks, requested that we help him with getting some updates done to the Computer Pros website.  Shawn recently purchased a local computer repair company in Greeneville, TN and needed to have the website modified for their use.  In addition, Computer Pros has two other locations that needed to be rolled into the site as well; this way they have one website for all locations.

We worked with Shawn over a period of one week to get the requested changes done to the website.  Today, the site was approved and we have made the new website live!

Thank you for the business that you continue to give BsnTech Networks, Shawn.  It shows that you find value in our services and we are meeting or exceeding your expectations.

The new website for Computer Pros is at computerpros.net.

Terrie, the owner of the TSE Marketing Group, contacted us late last week.  She wanted to consolidated some websites at GoDaddy, which is where her primary account is with domain names and web hosting.

The website that needed transferred was The Successful Entrepreneur.  The domain name was at DomainCheap and the website hosting at HostGator.

Once we obtained the required information from Terrie, we got started on the work right away.  Within about 48 hours, the website was backed up at HostGator and moved over to GoDaddy.  The DNS servers on the domain name were updated – although the actual domain name transfer process may take up to seven days per registrar requirements.

We appreciate the business from Terrie and hope to work with her more in the future!

The website for The Successful Entrepreneur is at thesuccessfulentrepreneur.biz.

Shawn Miller, a recurring customer of BsnTech Networks, contacted us last week with another project. Shawn has us manage and take care of his Lugnut4x4 website, but he also just purchased a computer repair company in Greeneville, TN and needed to have the website modified. In addition, he needed to have a new, professional logo created for the business.

We have been working with Shawn to get the website ready to go and are just about finished with his requested changes. Today, Shawn approved the logo design that our graphic designer created for their business. The logo has also been added to their website so we are even closer to finalizing the website.

We appreciate the continued business from Shawn!

BsnTech was contacted by a friend of Shawn Miller, the owner of a small lawn firm in Idaho. They wanted to help Shawn with getting a website and a professional logo designed for his practice.

Upon receiving the information for the logo, our logo designer provided five different samples of logos for Shawn to look at. He was very pleased with one of them and accepted the logo shown here with no additional modifications.

We are still working through his website since we just received the info for his website late last week. That should be completed very soon.

BsnTech Networks worked with a customer a few months ago that turned sour. Here at BsnTech, we strive to be a low-cost website and graphic service provider to help those that don’t have a large budget.

Unfortunately some of those customers turn out to be problematic and fraudulent. We typically do not write about such customers, but this customer was quite the exception and felt it was compelling to write about this individual and their business in hopes that others may find out about them.

Mina Sidi, the owner of Best Life Coachings (also may be known as Best Life Coaching, Life Coaching By Mina, or Affordable Certified Life Coach) had contracted us to create a website for her back in April.

We spent at least eight total hours between phone conversations and the actual work on her website. As noted on our phone number, all phone calls are recorded specifically for the purpose of these customers that are fraudulent. While we won’t post the actual recorded phone calls here, they do remain archived for future use if needed.

In the phone conversations, Mina noted several times that she was extremely happy with the responsiveness that we provided along with the website that we created for her and her business.

We even went above and beyond and did other work for her that was not billed – just to ensure that we were ensuring she was completely satisfied since she also promised more work down the road to create another membership-based website for her.

After we had the website fully completed and done, she then contacted us again with a list of changes that her colleagues requested to have done on the site. Again, we worked quickly to have all of these changes done within 24 hours just as her colleagues mentioned.

Unfortunately, she began having problems with her hosting provider – HostGator. While we are not sure what kind of problems she had with them, she called us up and asked us to fully create a new website for her using a different hosting provider. This request was unfair and unjustified. She did tell us that she was willing to pay more for us to create the site, but she wasn’t going to pay for the additional work that we accomplished – which her colleagues requested.

BsnTech Networks does not use proprietary website building systems anyways. We make it a policy to do this because when you use a proprietary website builder program, you are not able to move the website to any other provider; you are stuck with the provider that the web builder was designed by. This has repercussions down the road – from the provider going out of business or significantly increasing the monthly/recurring costs because they know they can (unless you want to lose your website and start over again).

Therefore, this post is simply to provide feedback on this customer and to warn any potential customers to Best Live Coachings / Life Coaching by Mina / Affordable Certified Life Coach. This business should be avoided at all costs and we find it interesting that the business “specializes” in provide life coaching – but yet they fraudulently disputed the costs associated with building their website.

In addition, here is the names, address information, and phone numbers:

Mina Alami (also know as Mina Zina and Mina Sidi)
3812 Lupine Land #G
Calabasas, CA 91302

Phone Numbers – 805-300-6848 & 747-888-3443